Illustrative workflow
An estimate that gets followed up
A good-fit prospect receives a quote, then goes quiet.
Example system, not a client result
01. Estimate marked as sent
02. Follow-up scheduled
03. Reply routed to the owner
04. Questions handled by the team
05. Decision recorded in the pipeline
The intended outcome
Open quotes stay visible and follow-up stops when the customer responds, declines, or opts out.
Where a person stays involved
Contact permissions and customer preferences determine which channels and sequences are used.
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